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Project objective:
Full website redesign for usability, visual appeal and CRO

Project timeline:
2 weeks

Role:
UX Designer

Live website link

Interaction Design

B2C

UI enhancement

CRO optimization

Navigation

The What

The What

The What

This is a freelance project for a Toronto-based chiropractic clinic — Corbo Chiropractic.
The clinic had a basic foundational website with poor structure, and as a result had a few UX challenges along with inconsistent visual branding across the pages.


My task was to redesign the whole website, while restructuring the way most of information is presented for clarity, findability and visual appeal.


Objectives:

  • Prioritize and restructure the content of the landing page to improve conversion rate, reduce the length of the scroll and improve content findability


  • Create design that is visually appealing and in alignment with the Corbo Chiropractic brand and its target audience

This is a freelance project for a Toronto-based chiropractic clinic — Corbo Chiropractic.
The clinic had a basic foundational website with poor structure, and as a result had a few UX challenges along with inconsistent visual branding across the pages.


My task was to redesign the whole website, while restructuring the way most of information is presented for clarity, findability and visual appeal.


Objectives:

  • Prioritize and restructure the content of the landing page to improve conversion rate, reduce the length of the scroll and improve content findability


  • Create design that is visually appealing and in alignment with the Corbo Chiropractic brand and its target audience

The How

The How

The How

Design Decisions & Rationale

Design Decisions & Rationale

Before

Before

After

After

Information Overload

One of the main challenges that the clinic had is sharing just enough amount of content about each service that have the potential to spark interest, set the right expectations and educate without long scrolls and multiple pages that overwhelm users with too much information.


The decision was made to get rid of a separate page for each service that was nested under Services tab in menu navigation — creating a disconnected experience with the actual Services pages.

Information Overload

One of the main challenges that the clinic had is sharing just enough amount of content about each service that have the potential to spark interest, set the right expectations and educate without long scrolls and multiple pages that overwhelm users with too much information.


The decision was made to get rid of a separate page for each service that was nested under Services tab in menu navigation — creating a disconnected experience with the actual Services pages.

Information Overload

One of the main challenges that the clinic had is sharing just enough amount of content about each service that have the potential to spark interest, set the right expectations and educate without long scrolls and multiple pages that overwhelm users with too much information.


The decision was made to get rid of a separate page for each service that was nested under Services tab in menu navigation — creating a disconnected experience with the actual Services pages.

Interactive cards for content restructuring

  • Preserve some white space on the page by nesting extra information within the hover interaction (see Gif above)


  • Improve readability and reduce cognitive load through a quicker scroll and grouping of information based on Gestalt principles of proximity and similarity, while preserving the most essential content and information


  • Ensuring visual consistency (with colours, font, size and shape of each card) further strengthening the link between different cards and their belonging to the same category - Services


Interactive cards for content restructuring

  • Preserve some white space on the page by nesting extra information within the hover interaction (see Gif above)


  • Improve readability and reduce cognitive load through a quicker scroll and grouping of information based on Gestalt principles of proximity and similarity, while preserving the most essential content and information


  • Ensuring visual consistency (with colours, font, size and shape of each card) further strengthening the link between different cards and their belonging to the same category - Services


Before

Before

After


After


Landing page optimization for Usability and CRO:


  • Creating a timely unfolding CTA strategy that guides users' on the journey - ensures smooth wayfinding outside of the direct navigation points


  • Preserving brand identity and visual nods to nature and leafs through photography, curvy section breaks and gradients → Reinforces brand identity while improving visual hierarchy and appeal


  • Focus on mobile optimization and responsiveness - given a large number of users, visit the site from mobile devices

Landing page optimization for Usability and CRO:


  • Creating a timely unfolding CTA strategy that guides users' on the journey - ensures smooth wayfinding outside of the direct navigation points


  • Preserving brand identity and visual nods to nature and leafs through photography, curvy section breaks and gradients → Reinforces brand identity while improving visual hierarchy and appeal


  • Focus on mobile optimization and responsiveness - given a large number of users, visit the site from mobile devices

Optimizing for Mobile

This section includes optimized mobile screens with 'before' and 'after' comparison and rationale for my design decisions.

Final Results

Final Results

Final Results

More engaged visitors that stay for longer and drop off less

  • 255% increase in average session duration

  • 12% decrease in bounce rate

More engaged visitors that stay for longer and drop off less

  • 255% increase in average session duration

  • 12% decrease in bounce rate

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